🍷 Shipping, Delivery & Pickup Policy
Effective: May 1, 2025
At Kegs Unlimited, we’re here to make getting your favorite wine, beer, and spirits easy and convenient—while following Alberta’s liquor laws.
🚚 Delivery (Edmonton & Surrounding Area)
- Where We Deliver: Edmonton and surrounding communities (St. Albert, Sherwood Park, Leduc, Spruce Grove, etc.).
- Same-Day & Next-Day Delivery: Available based on order time and availability.
- Delivery Fees: Starting from $10–$20 depending on your area.
- Free Delivery: Retail orders over $200 (before tax and deposit) qualify for free delivery.
- Wholesale & Bulk Orders: Require advance scheduling.
📦 Shipping (Limited to Edmonton & Surrounding Area)
- We only ship within Edmonton and nearby communities where licensed carriers are available.
- Delivery timelines: 1–3 business days depending on location.
- Tracking details provided where available.
- Note: We do not ship outside Edmonton and surrounding areas.
🏪 In-Store Pickup
- Place your order online or by phone.
- Available during regular business hours.
- Bring a valid government-issued photo ID.
- Orders are held for 48 hours. After that, they may be cancelled and restocking fees may apply.
✅ Age Verification
- You must be 18+ to buy or receive liquor in Alberta.
- A valid government-issued photo ID is required for all pickups and deliveries.
- Orders will not be released to minors, intoxicated persons, or anyone without proper ID.
💳 Order Processing & Cut-Offs
- Orders are processed Monday–Saturday (excluding holidays).
- Same-Day Delivery Cut-Off: [Insert Time, e.g., 2:00 PM].
- Wholesale orders: Must be placed by the agreed cut-off time for scheduled delivery.
🛡️ Damages & Returns
- Please check your order when it arrives.
- Report any missing, damaged, or incorrect items within 48 hours.
- All liquor sales are final—returns or exchanges are not allowed unless we made an error.
🚫 Undeliverable Orders
Orders may be cancelled or returned if:
- The recipient cannot provide valid ID.
- The recipient is intoxicated or underage.
- The delivery address is incorrect or inaccessible.
A restocking fee and re-delivery charges may apply.
📦 Wholesale Clients
- Minimum order quantities apply.
- Deliveries are scheduled in advance.
- Large orders may require a suitable receiving area (e.g., a loading dock).
📞 Contact Us
Questions about delivery, shipping, or pickup? Reach us anytime:
📍 13091 156 St NW, Edmonton, AB T5V 0A4
📞 1-780-453-2338
📧 contactus@kegsunlimited.ca
✨ Cheers to convenient and responsible enjoyment!